Frequently Asked Questions (FAQ)

IS THE SITE SECURE?
Yes, our site uses an SSL certificate, ensuring the encryption of all transmitted information. Your data is protected throughout the purchasing process.

All transactions are processed through secure payment platforms.

DO ALL ORDERS HAVE A TRACKING NUMBER?
Yes, each order receives a tracking number.

WHEN WILL I RECEIVE MY TRACKING NUMBER?
The tracking number will be emailed to you within 3 business days of your order being processed.

If you do not receive it, contact us at support@posturell.com with your order number.

MY TRACKING NUMBER DOESN'T SHOW ANY INFORMATION
There may be no visible updates during international shipping. Tracking will be updated as soon as the package is picked up locally.

Rest assured, your order is being delivered.

Privacy Policy

This privacy policy aims to protect the personal information of our customers and users.

Aurelle is committed to respecting the confidentiality of the personal data collected. All information is used solely to improve your experience on our site.

We comply with current legislation on the protection of personal data (GDPR) .

USE OF COOKIES
We use cookies to remember your preferences and improve browsing experience. Some advertisements may collect information such as your IP address or browser.

You can disable cookies through your browser settings.

LINKS TO THIRD-PARTY SITES
Our site may contain links to other sites. We are not responsible for their practices or privacy policies.

By using the Posturell website, you agree to our privacy policy. This may be modified without notice; we encourage you to review it regularly.